Do you offer customisations?

We offer customisations for our ARR series (pouches, slings, small and large bags) and our Paracord Rope bag straps. ARR series customisations are based a lot on trust as our fabrics are limited and every arrangements are different from one another - as such we cannot guarantee a 100% similarity our current pieces. Bag strap customisations of length and colour-way are available for designs seen on our Instagram or Website.

What are your jewellery made of?

Our jewellery are assembled from only materials that were carefully sourced, selected and tested by the designers. We use only premium Japanese seed beads, natural gemstones and surgical grade stainless steel.

How do I measure my ring size?

Please refer to our RING SIZE GUIDE for the chart and directions on how to measure your ring size.

Do you accept exchanges?

Currently, we do not accept returns or exchanges. We greatly appreciate your understanding as we navigate the life of a small business. We will handle any concerns on a case by case basis via house@beckynrosie.com. Thank you! Please visit our FAQ page for other queries.

How do I care for my ARR bags?

We recommend to surface clean regularly. However, if deep cleaning is needed, hand wash or gentle wash in the washing machine with a laundry bag is acceptable.

How do I care for my jewellery?

Please avoid contact with any chemicals such as chlorine, detergents, and alcohol.

Gemstones should also avoid the contact with water for long periods (in the shower) as they will naturally deteriorate and not have their shine or become fragile.

What type of payment do you accept?

Credit card and debit cards payments are available. Paynow/PayLah! are accepted at our studio.

Do you offer worldwide shipping?

Yes, we do ship internationally using registered tracked shipping (7-14/21 business days depending on which part of the world you’re at). Due to Covid-19, delivery may take longer according to the shipping company.

How much does shipping cost?

Singapore tracked shipping cost SGD$5 and International tracked shipping cost SGD$30.

Shipment and taxes?

The customer is responsible for any sales taxes incurred at their local customs

Please note that customers take full liability for all shipment costs and any eventual customs charges even if they refuse to accept a parcel due to high import duties or taxes.

How long does it take to ship?

Please allow your accessories, bags and/or print order(s) to be shipped out to you within 10 business days from receiving order confirmation.

If you do have any enquiries or would like to receive your order urgently, please do contact us at house@beckynrosie.com. We will respond to you within 24 hours.

Singapore tracked shipping - 2 to 4/7 business days,
International tracked shipping - 7 to 14/21 business days from the date of shipping.
All customers will receive an email regarding order shipment & tracking number.

Please note that the delivery period will differ from country to country.

I did not receive my item. What do I do?

Please drop us an email at house@beckynrosie.com to clarify on your order and delivery status. Thank you!